Many organizations today suffer from silo-centric thinking, inter-departmental friction, and customers that suffer from both realities. Most don’t understand what’s holding them back from achieving world-class performance and building work environments that attract and retain top talent. The key to unlocking the genius that lies within every organization is looking at the work differently.

Value stream thinking—followed by analysis, design, and management—is a customer-centric approach to work system design that helps organizations visualize and resolve disconnects, redundancies, and gaps in their value delivery systems—resulting in higher quality, faster delivery, lower cost, and healthier work environments.

In this webinar, you will learn:

• What value streams are and how they differ from processes.
• Common flow stoppers and countermeasures to eliminate them.
• How to use Value Stream Mapping to enable understanding and design decisions.
• How to manage improved value streams to prevent a return to “the dark side.”

Our Presenter: Karen Martin

President of the global consulting firm TKMG, Inc. and President and Founder of TKMG Academy, Inc., is a leading authority on business performance improvement, problem-solving, and Lean management systems. Known for her keen diagnostic skills and rapid-results approach, Karen and her team have worked with clients such as Adventist Health, AT&T, Chevron, Epson, GlaxoSmithKline, International Monetary Fund, Lenovo, Mayo Clinic, Prudential Insurance, Qualcomm, and the United States Department of Defense to develop more efficient work systems, grow market share, solve business problems, and accelerate performance. An in-demand speaker, she’s the three-time Award-winning author of Clarity First, The Outstanding Organization, and Value Stream Mapping.

Cost:

• ILC Member – FREE
• Non-member -$150 or join today.

For more event details, contact Tracy Schuster at tschust@iastate.edu.